Terms & Condition

User Agreement

Welcome to shanthiayurvedas.com . By accessing and using this Website, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern your relationship with Shanthi Ayurvedas in relation to this Website. If you disagree with any part of these terms and conditions, please do not use our Website.

Use of Personal Information

Shanthi Ayurvedas respects the privacy of its users. All personal information shared by you on this Website is treated with confidentiality. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using this Website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Website Access

We permit you a limited access and personal use of this Website and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This permission does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the beneﬁt of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You speciﬁcally agree that you shall not reproduce, duplicate, copy, sell, resell, visit, and/or otherwise exploit for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website or of Shanthi Ayurvedas and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing the shanthiayurvedas.com or Shanthi Ayurvedas name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us.

Account & Registration Obligations

All customers have to register and provide us personal information for placing orders on the Website. You have to keep your account and registration details current and correct for communications related to your purchases from the Website. By agreeing to the terms and conditions, the customer agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing on receipt of first letter or by contacting the customer service.

Pricing

All the products listed on the Website will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery.

Cancellation by Website / Customer

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. The cut-off time begins from when the order has been placed and ends when the order has been dispatched from our end. In such a case we will refund any payments already made by you for the order. Once the order has been dispatched from our end, it cannot be cancelled. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders with/without providing any notiﬁcation to the Customer. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

In the case of any Free Offers Provided by the Company, It shall stand implied that the purchase of the product offered as free will not be eligible for purchase. On Breach of such condition, the respective order would be deemed as canceled.

Returns

Given that we are dealing with Ayurvedic products our company follows a no return or exchange policy. We will only allow exchanges if the product we have delivered is damaged. For damaged product related redressals please contact customer service at dr.Shanthiayurvedas@gmail.com or call us at 8884747209. Each of these orders will be dealt with on an individual and case-by-case basis. Please do not send your purchase back to the manufacturer and ensure to provide receipt number for speedy damaged product redressal.